The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

Welcome to What Is, a new column on dedicated to giving simple answers to complex things that affect the products around you. Got a question? Nothing’s off limits. Submit yours to [email protected] ...

Hiring a virtual assistant can take the "work smarter, not harder" philosophy to the next level. Virtual assistants (VAs) have been helpful to entrepreneurs and small-business owners for decades.

Here's what to know about the assistants running your home . . . your car . . . your phone Google Assistant and Amazon's ...

When hiring a virtual assistant from another country, consider their cultural knowledge as well. Do they have a good understanding of your culture and business practices? Do they understand the ...

Opinions expressed by Entrepreneur contributors are their own. She called in sick her first day, was late on her second, and by the third she had to be fired. Not exactly what I expected after hearing ...

Thinking of hiring virtual assistants for your agency? Here's everything you need to know and seven tips to work with them effectively. Most agency owners have tried using virtual assistants, or VAs, ...

By now, we’ve become accustomed to calling on Alexa to dim the lights or asking Siri for instructions on how to circumvent rush hour traffic. But what about harnessing the accessibility and built-in ...

Every time Robin publishes a story, you’ll get an alert straight to your inbox! Enter your email By clicking “Sign up”, you agree to receive emails from ...