Most hardware and software companies in the IT industry host an annual meeting that they both fear and look forward to: the industry analyst meeting, where executives from the host company face some ...

BMC announces Remedy ITSM on Demand, an IT service management software suite delivered via SaaS, to help customers move from on-premise software models to the cloud – and back again – as business ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos ...