A relatively new feature of generative AI is the ability to invoke nonlinear conversations. It has ups and downs in mental ...

Two humanoid robots held a fully unscripted, on-device AI conversation for two hours without human intervention, scripting, ...

Liam Dunne is the Co-founder and CEO of Klearcom, a global leader in customer call path testing & real-time contact center optimization. We are at a tipping point right now in customer experience. The ...

What if the next conversation you had with artificial intelligence felt as natural as chatting with a close friend? With the unveiling of ElevenLabs Conversational AI 2.0, this vision is no longer ...

What if your next interaction with a virtual assistant felt as natural as chatting with a friend? Imagine asking a question aloud, seamlessly switching to typing a sensitive detail like your email ...

Conversations with AI can sway people’s political views. Concerningly, a chatbot’s facts are not always accurate, especially when it supports right-wing positions. Lin and colleagues report the ...

The knowledge management startup Stravito AB is using artificial intelligence to transform how companies generate insights from their consumer research. Now, with Stravito AI Personas, the company ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

DALLAS & DÜSSELDORF, Germany & LONDON--(BUSINESS WIRE)--Cognigy, a global leader in AI-powered customer service solutions, today announced that the company has been named a Leader in the Gartner® ...