This instructional video explores how to use Hadoop and the Hortonworks Data Platform to analyze sentiment data to understand how the public feels about a product launch – highlighted is the release ...

Overview: Practical projects show how data supports real decisions across industries and services.Analytics skills grow ...

In Salesforce’s most recent State of the Connected Customer study, 80% of respondents said a company’s customer experience is as important as its products and services. Sixty-five percent said they ...

Better customer retention. By identifying dissatisfaction early, sentiment analysis aids proactive interventions, which helps to reduce churn and improve loyalty. Transformative business insights.