ServiceNow has signed a multi-year deal to pay for OpenAI’s artificial intelligence models in its business software, the two companies said on Tuesday. Under the agreement, OpenAI will now be the ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Oct 13, 2025, 09:09am EDT Close-up Portrait of Software ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

Not too long ago, the way we bought software was, shall we say, Netflixed. Instead of receiving disks from a provider to load and keep on a shelf, it was transmitted and updated over the wire, part of ...

Leaders must move beyond the notion of agentic AI as merely a technical tool, and recognize its capacity to drive tangible ...

As software systems grow more complex and AI tools generate code faster than ever, a fundamental problem is getting worse: Engineers are drowning in debugging work, spending up to half their time ...

Macy is a writer on the AI Team. She covers how AI is changing daily life and how to make the most of it. This includes writing about consumer AI products and their real-world impact, from ...

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